For consumable products:
1. No returns. All sales are final. We are unable to refund consumable products.
This allows us to ensure the products are usable, untampered, and have a minimum shelf life.
2. Undeliverable shipment returned back to Bossen by UPS will incur a 20% restocking fee.
3. The refund process can take up to 2-3 days.
For machines and equipment:
*We will not accept any returns or refunds after 3 business days of receiving the product.
*If within 3 business days of package receive date,
1. All return items must be in the original packaging.
2. Buyer is responsible for return shipping.
3. Returned items will incur a 20% restocking fee if package was not opened, 40% restocking fee if package was opened and machine was not damaged.
4. Undeliverable shipment returned back to Bossen by UPS will incur a 20% restocking fee.
5. The refund process can take up to 2-3 days.
Other non-consumable products:
*We will not accept any returns or refunds after 3 business days of receiving the product.
*If within 3 business days of package receive date,
1. All return items must be in the original packaging.
2. Buyer is responsible for return shipping.
3. Returned items will incur a 20% restocking fee if the product was not damaged.
4. Undeliverable shipment returned back to Bossen by UPS will incur a 20% restocking fee.
5. The refund process can take up to 2-3 days.
at the right bottom corner of the cart. Also, the shipping price does not include tax yet.
